Good points, most major retailers offer bad customer service. Costco is the exception. And I don't think if the min. was raised to $20 the service would be any better. So why should people get $20? Shouldn't income be based also on quality of service? https://pomeroysays.medium.com/how-are-all-these-unemployed-people-paying-their-bills-7af4d1e2b558?sk=fb53ae8e2738f0a63c1cb1601058b195